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| Date: 22 Jul 2009, 06:57 | Ghost Busters(PC)
ReadMe File
May 1, 2009
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Thank you for purchasing Ghostbusters: The Video Game!
This readme file contains last minute information that did not make it into the manual, more detailed information on various features already covered in the manual, performance improvement tips, and troubleshooting suggestions to help you should you encounter problems.
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0. CONTENTS
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1. System Requirements
2. Installation
3. Gameplay Performance Improvement Tips
4. Troubleshooting
5. Compatibility Notes
6. Contact Information
7. End-User License Agreement
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1. System Requirements
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Minimum Required System Configuration
Operating System: Windows XP SP2, Windows Vista 32-bit and 64-bit
Processor: Intel E4300 Core2Duo or AMD Athlon X2 +3800 *
Memory: 2 GB RAM
Hard Disk Space: 9 GB free hard disk space
DVD-ROM Drive: Dual layer, 6X speed or faster
Video: ATI Radeon X1800-series 512MB, Intel GMA 4-Series, NVIDIA GeForce 8400 512MB, Shader 3.0 Required **
Sound: DirectX 9.0c-compatible sound card
DirectX: DirectX version 9.0c (included) or higher
Input: Keyboard and Mouse or Xbox 360 Controller
Recommended System Configuration
Processor: Intel E8400 Core2Duo or equivalent
Memory: 4 GB System RAM
Video Card: ATI Radeon HD 4800 series, NVIDIA GeForce GTX 260 series or higher video card
* Processors such as the Intel Pentium D 805 are not supported
** Video cards that do not have 512MB, such as the ATI Radeon X1800 XL, are not supported
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2. Installation
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PRIOR TO INSTALLATION
Before installing Ghostbusters: The Video Game, please verify that your computer meets the System Requirements listed in the above section.
To install Ghostbusters: The Video Game, you will need approximately 9 GB of free hard disk space, plus space for saved games. We recommend that you have an additional 1 GB of free space available after installing the game for save games and Windows file caching.
INSTALLATION
Insert the disc into your DVD-ROM drive. Follow the on-screen instructions. If AutoPlay is enabled, a title screen should appear once the disc has been inserted into your DVD-ROM drive.
If AutoPlay is not enabled, or the installation does not start automatically, click on the Start button on your Windows taskbar, then on Run. Then type D:\setup and click on OK in order to begin installation. If your DVD-ROM drive is assigned to a letter other than D:, substitute that letter.
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3. Gameplay Performance Improvement Tips
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I. Defragment Your Hard Drive
Running the Windows system tools ScanDisk and Disk Defragmenter prior to installing can resolve problems with your hard drive and increase its efficiency.
To launch these programs:
1. Open "My Computer" by pressing Start, and then left-clicking "My Computer"
2. Right-click on the hard drive you installed the game to. By default, this is the C: drive.
3. Left-click on Properties.
4. Left-click the "Tools" tab.
5. Under the "Error-checking" section, left-click "Check Now..." button to launch ScanDisk.
6. Press the "Start" button on the "Check Local Disk" dialog box.
7. Once this process is complete and either all errors have been fixed or not found, click the "Defragment Now..." button.
II. Use the Latest Video Drivers
Installing and running the latest video drivers on your machine can improve performance. Check your video card manufacturer's website for instructions on how to download and install new video drivers.
III. Change Graphics Settings
Some graphics settings have a large impact on performance and can require extra processing power and resources from your graphics card. If you experience poor performance or other unanticipated results, try changing the following options in the Video Menu:
1. Set Book Detail to Low.
2. Set Texture Detail to Low.
3. Set Shadow Detail to Low.
4. Set Persistent Debris to Off.
5. Reduce Screen Resolution to 1024x768 or 800x600.
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4. Troubleshooting
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I. Component Transfer Error
You may see a Feature Transfer Error message when installing the game. If this occurs, you may have purchased a defective CD/DVD, the disc may be dirty and/or damaged, or the CD/DVD may be incompatible with your Optical Drive. Please try running the installer on another system to assure that the disc is functioning properly.
If you find that the CD/DVD is dirty and/or damaged please follow the steps listed under "CD-ROM Access Error".
II. "Ran out of virtual memory"
If you encounter the following message in an error dialog, "Ran out of virtual memory", you will need to free up additional hard drive space to continue installation.
Installation requires hard drive space on your C: drive even when you are installing to a different hard drive. This is due to a specification in InstallShield, which requires uninstall information to be stored on the C: drive. Because of this, you may see an error during installation stating that you do not have enough free space to install the game when there is ample room available in the install directory.
If this occurs, you will need to free at least 50 MB on the C: drive prior to installation. Please contact your system vendor should you require assistance doing this.
III. Unable to Launch the Game after Installation
If you are experiencing problems trying to launch the program after a successful installation, please try the following:
- Re-boot the system and try launching the program again.
- Close all other running applications, especially things such as: Clean Sweep, anti-virus software, ZoneAlarm, and CD burning software (for example: Nero or EZ CD Creator).
If you have tried all of the above and are still having trouble, please generate an analysis file for submission to the SecuROM Technical Support group so we may be of further assistance. The analysis file contains important information to help us analyze the program launch issues you are experiencing. After successfully creating the file, the necessary data will be exported and stored in an "AnalysisLog.sr0" file. Please perform the following steps:
- You will need to locate the game executable. This file is located in the game folder which is in the Atari directory where you installed your game.
- Right click (right mouse button) on the executable and a dialog window will appear.
- Choose "Launch Analysis" from the menu and release the mouse button.
- Shortly, a disclaimer window will appear.
- To proceed, please click on the "Yes" button.
- The application will now generate an AnalysisLog.sr0 file within the root of your C:\ partition (hard drive).
- Another dialog will appear to signify the successful generation of the analysis file. Click the "OK" button to finish.
- If you have access to a compression utility program such as WinZip, please compress the file (some email programs will corrupt the .sr0 file during transmission).
- Please email the .sr0 file or zip file with a description of your issue with as much detail as possible. Be sure to include things you have already tried. Please submit this information by attaching the file and replying to support@securom.com.
Thank you for your cooperation and understanding. Please accept our sincerest apology for any inconvenience you have experienced. Our goal is to solve your launch issues as efficiently and quickly as possible.
Disclaimer: The ability to generate the analysis file has been developed with your personal interest in mind to check for possible hardware and/or software incompatibility on your PC. To shorten the analysis time, system information is collected (similar to Microsoft's msinfo32.exe program). Data will be compared with the SecuROM knowledge base to determine hardware and/or software conflicts. Submitting the analysis file is voluntary. The collected data is for evaluation purposes only and is not used in any other manner.
IV. What Should I Do If My Computer Goes to a Black Screen or Locks Up?
If you end up at a black screen or the game appears to lock up, please press ESC before trying anything else. If this fails, press CTRL-ALT-DEL once, click Task Manager, and then choose END TASK on . If you do not see a dialog box after pressing CTRL-ALT-DEL, press ENTER twice and this should take you back to the desktop. Then restart your computer and try running the game again.
V. Should I Have Other Programs Running in the Background?
Generally, we have found that it is not a good idea to run any other programs in the background during gameplay. Please disable any active screen savers while running this game, as they may interrupt the game and cause problems. Various video, sound, or memory problems may occur if other programs are running, including virus-detection utilities.
You may need to disable or close programs that start automatically when Windows is started. Some of these programs display icons on your system tray. If you have icons in your system tray, right-click on each of them and select the option to disable, unload, exit, or close them before running your game. The next time you start your computer, these items will load once more and the icons will return. If you cannot disable them from the taskbar and you experience problems running your game, we recommend that you consult Windows Help for information on how to remove shortcuts or how to keep other programs from running in the background.
VI. Power Management
If your computer is equipped with a Power Management feature, you may want to disable it. Please consult your computer's documentation or the manufacturer for assistance in doing this. When Power Management is enabled, the following problems may occur:
- The game may crash or go to a blue screen when sleep mode activates. The Windows mouse cursor may not appear when the computer returns from sleep mode.
- The monitor may go to a black screen while you are playing or when sitting at one screen for long periods of time.
VII. Administrative Rights
Some steps noted in this Troubleshooting Guide require you to make adjustments to your system, such as setting up your monitor. These steps will not be possible to complete unless you are logged onto the system with Administrative rights. Without these rights, you may be unable to select an option because it is grayed out.
Administrative rights allow a user to make changes to a computer, its settings, access rights, files, user accounts and are required to update DirectX. Before installing the game, you should consider whether a minor or other user should be granted local Administrative rights because of these capabilities. You do not need to grant these rights to be able to play the game.
VIII. Playing the Game in a Limited (Restricted) User Account
You will be able to play your game on a Limited (or Restricted) User account after the Administrator has installed the game.
IX. Keyboard Functionality
Pressing ALT, CTRL or SHIFT multiple times during Gameplay may bring up a Windows dialog box while playing the game. This is a function of Accessibility options. For information regarding disabling this feature, please consult Windows Help.
X. Shortcut Does Not Appear on the Desktop
You will be prompted to create a shortcut to your game on your desktop during installation. The shortcut to the game may not be displayed on your desktop after installation if your system is configured for multiple users, with each person using a separate profile. If this occurs, you will need to navigate to the Windows Desktop folder and copy the shortcut to your current desktop or copy the shortcut from the Start Menu to your desktop.
XI. Windows Firewall
With the release of Service Pack 2 for Windows XP, Microsoft added the Windows Firewall, which can sometimes conflict with and/or cause abnormal behavior during installation or gameplay. To add your game to the Windows Firewall exception list, please do the following:
- Click Start and then click Control Panel.
- In the control panel, click Security Center, and then click Windows Firewall.
- Open the Exceptions tab, located under Programs and Services, and click the Add Program button. In the Add a Program dialog, click Browse and locate the application you wish to allow.
- Verify your game is listed in the Programs and Services list and press the OK button to accept the changes and dismiss the dialog. Press OK on the network connection's "Properties" dialog to apply the changes. Your new firewall exceptions will take effect immediately.
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5. Compatibility Notes
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I. Laptop/Notebook Video and Audio Chipsets
Integrated laptop video chipsets are not officially supported for several reasons:
* Laptop/Notebook video chipsets generally provide very limited or no DirectDraw or DirectSound acceleration.
* Laptop/Notebook vendors, such as Dell or Gateway, do not typically test their systems for game compatibility.
* Laptop/Notebook device drivers are not as frequently updated to address graphical and/or game-specific issues compared to desktop video cards. In addition, device drivers are usually tailored specifically to a particular laptop/notebook by the manufacturer working closely with the chip maker compared to desktop video card device drivers being created for the chip itself.
* Laptop/Notebook graphics chipsets are designed for low power consumption and generally use a small amount of embedded RAM, using system RAM to make up any differences. Comparatively, desktop video cards in general have a larger amount of embedded RAM and do not resort to using system RAM.
* With some exceptions, such as the Radeon Mobility 3650 or GeForce 9300 GS, notebook "3D" graphics chips do not support the advanced OpenGL and Direct3D features that have become standard on desktop 3D video cards.
* The simplistic audio chip in notebooks is designed for basic multimedia functions like playing music CDs or business presentations. The standard audio for games is Microsoft DirectSound. DirectSound requires a high-performance sound architecture that is able to do real-time mixing of multiple sound samples.
However, all of this aside, here are some laptop/notebook video chipsets that should work with titles requiring a 128MB Hardware T&L video card or higher:
ATI Mobility Radeon HD 3650
ATI Mobility Radeon HD 3850
ATI Mobility Radeon HD 3870
ATI Mobility Radeon HD 4650
ATI Mobility Radeon HD 4670
ATI Mobility Radeon HD 4850
ATI Mobility Radeon HD 4870
GeForce 8600M GS
GeForce 8600M GT
GeForce 8800M GTS
GeForce 8800M GTX
GeForce 9500M G
GeForce 9500M GS
GeForce 9600M GS
GeForce 9600M GT
GeForce 9650M GS
GeForce 9650M GT
GeForce 9700M GT
GeForce 9700M GTS
GeForce 9800M GS
GeForce 9800M GT
GeForce 9800M GTS
GeForce 9800M GTX
II. Sound and Video Drivers
The list below is provided to assist you in finding the latest drivers for your sound and/or video hardware. Please check your hardware manufacturer's web site for updated drivers for your specific card.
ABIT Computer Corporation www.abit-usa.com
Advanced Micro Devices, Inc. (AMD) www.amd.com
ASUS www.asus.com
ATI Technologies Inc. www.ati.com
C-Media Electronics Inc. www.cmedia.com.tw
Compaq www.compaq.com
Creative Labs Ltd. www.creativelabs.com
Crystal Semiconductor www.cirrus.com
Dell Inc. www.dell.com
D-Link www.dlink.com
Foxconn www.foxconn.com
Gateway, Inc. www.gateway.com
Gigabyte www.gigabyte.com.tw
Hercules www.hercules.com
Hewlett-Packard www.hp.com
IBM www.ibm.com
Intel Corporation www.intel.com
Kensington www.kensington.com
Linksys www.linksys.com
Logitech www.logitech.com
Matrox www.matrox.com
Microsoft Corporation www.microsoft.com
Micro-Star International, Ltd. www.msi.com.tw
NETGEAR www.netgear.com
NVIDIA Corporation www.nvidia.com
Realtek www.realtek.com.tw
Saitek www.saitek.com
S3 Graphics Company, Ltd. www.s3graphics.com
Thrustmaster http://www.thrustmaster.com/
Turtle Beach, Inc. www.tbeach.com
VIA Technologies, Inc. www.via.com.tw
III. Supported Video cards
As is noted in the minimum requirements not all video cards have hardware vertex and pixel shader support even though they have the required video memory available. Here is a non-exhaustive list of video cards that we have tested and are supported:
ATI Radeon X1800 series
ATI Radeon X1900 series
ATI Radeon HD 2900 XT
ATI Radeon HD 3650
ATI Radeon HD 3850
ATI Radeon HD 3870
ATI Radeon HD 3870X2
ATI Radeon HD 4850
ATI Radeon HD 4870
ATI Radeon HD 4870X2
Nvidia GeForce 8400 series
Nvidia GeForce 8600 series
Nvidia GeForce 8800 series
Nvidia GeForce 9500 series
Nvidia GeForce 9600 series
Nvidia GeForce 9800 series
Nvidia GeForce GTX 260
Please do note that any video card that does not have at least 512MB of RAM is not supported. If you have any of these video cards please contact your system vendor for assistance in upgrading your video card.
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